The project will advance application of maturity models by pursuing three goals:
- Improving literacy about maturity models
- Developing and aggregating models/indexes
- Establishing processes for leveraging maturity models
Activities extend from successes of our Phase II project, notably with the development of the RIOSM Model, the creation of the maturity model library, and prioritization and mapping of additional maturity models. They are directly informed by community input across multiple community meetings, each involving approximately half of CTSA sites.
The development of the RIOSM model created a need for greater accessibility to leadership, which is accomplished by development of the Maturity Model tool. The RIOSM model allows users to complete an assessment across multiple models that provides a results report in the context of other data. The CTSA community requested further development in the results display to include more context, improvements in the selection of different models, inclusion of more models, and capability for single-site use and analysis. These requests are to be included in this version of the software, as well as greater accessibility of RIOSM model results to CTSA leadership. Updates will include targeted documentation of the model, establishment of an executive summary of the model for review by the community, and greater accessibility of results. The community also requested more inclusion of CTSAs in the results context; therefore, we will have a more focused outreach to CTSA sites. As there was also interest in RIOSM as a navigation point for other maturity models, we will connect RIOSM results with community areas of interest and involve analysis of model completeness extending from RIOSM topics.
To improve literacy with maturity models, we will review one additional model per month during this phase and assess their application, prioritized by community interest. We will also work with community volunteers to develop additional models for inclusion in our maturity model library, and document use cases to demonstrate the value of maturity. To establish processes for leveraging maturity models, we will establish community-based practices that provide peer comparisons, identify potential homes for models, and maintain longitudinal data to help refine models over time and feed into other benchmarking efforts.